Privacy policy.

Effective Date: [Insert Date]

At Superb, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our marketplace platform, which connects service providers and consumers. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Name

  • Name of family members being served

  • Email address

  • Phone number

  • Payment information

  • Billing and home / meeting address

b. Account Information:

  • Username and password

  • Profile details

c. Transaction Information:

  • Service requests and bookings

  • Payment history

d. Usage Information:

  • Device and browser information

  • IP address

  • Pages visited and time spent on our platform

e. Communication Information:

  • Messages exchanged with service providers or consumers

  • Customer support interactions

2. How We Use Your Information

We use the collected information for the following purposes:

  • To facilitate and manage transactions between service providers and consumers

  • To personalize and improve user experience

  • To process payments securely

  • To provide customer support and respond to inquiries

  • To send administrative information, updates, and promotional content

  • To ensure security and prevent fraudulent activity

  • To comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: To fulfill service requests

  • Third-Party Vendors: For payment processing and platform functionality

  • Legal Authorities: If required by law or to protect our rights

4. Data Security

We implement industry-standard security measures to protect your information. Despite our efforts, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal information

  • Opt-out of promotional communications

  • Restrict or object to certain data processing

To exercise your rights, please contact us at support@superbwork.org.

6. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our platform with an updated effective date.

7. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:

Superb
Email: support@superbwork.org

Thank you for trusting Superb with your information. We are committed to protecting your privacy and providing a secure and reliable marketplace.